FAQ -Lucky Jigsaw Gift-
Q. Does this app cost any money?
A. No, this app run on advertising revenue, so you absolutely no need to pay for it.
*Please note that you will be responsible for all communication and packet fees.
Q. Do I need to register as a member?
A. No. There is no need to enter any personal information to use this app.
Q. What is the name of the animal character?
A. He is Fukuta, a black Shiba dog. He will be happy or disappointed with you, so please take care of him.
Q. Can I change the puzzle to a different one from the one I am playing now?
A. No. If you want to change the puzzle, please tap the “Give up” button on the puzzle screen and try a new problem. In that case, the number of attempts will be consumed.
Q. What happens when I press the hint button?
A.By watching the ad, one of the 5 pieces in the bottom of the screen will be filled at random.
Q. Can I display more than 5 pieces?
A.No, it is not. The maximum number of pieces that can be displayed is 5. If you get stuck on a puzzle, use the “Hint” button to clear it.
Q. What is a lucky ticket?
A.You can enter the sweepstakes once by one Lucky Ticket. You can get them by solving the puzzles, so please challenge yourself.
Q. How many times a day can I try a puzzle?
A.You can challenge the puzzle up to 5 times a day. Any more than that will be reset at midnight, so please play the next day or later.
Q. What time will the right to challenge a puzzle be restored?
A.It will be reset at 0:00 AM every day.
Q. Is there a time limit on how long I can solve a puzzle?
A.No, it does not. Solving the puzzle quickly will not affect the number of Lucky Tickets or your chances of winning.
Q. What is the farm?
A. This is a mini-game where you can get coins by growing and harvesting vegetables. Coins can be exchanged for Lucky Tickets when collected, so harvest as many as you can.
Q. How do I open a new field in the farm?
A. To open a new field, you need to clear the opening conditions depicted on the sign. There are three types of conditions: clearing a certain number of puzzles, watching video ads, and logging in. Let’s open up the fields and harvest lots of vegetables.
Q.How do I grow vegetables?
A. Vegetables will grow on their own over time. Check frequently to see how much they have grown.
Q. How do I exchange the coins I’ve collected for Lucky Tickets?
A. When you collect a certain number of coins, they are automatically exchanged for Lucky Tickets.
Q.Can I harvest vegetables while they are still growing?
A. Yes, you can grow vegetables that are fully grown. However, the number of coins you can earn will be less than that of fully grown vegetables. Harvest vegetables that are as fully grown as possible.
Q.What is the coin?
A.This is an in-game currency that can be obtained through Daily Bonuses or by harvesting vegetables from the farm. Coins can be collected and exchanged for Lucky Tickets.
Q. Can I get the Daily Bonus after the 7th day?
A. Yes.You can continue to get the Daily Bonus even after you have received the rewards for “DAY7”, starting from “DAY1”.
Q. Is there an expiration date on the Lucky Tickets?
A. Yes, it will be unavailable in 24 hours after you got, so please use it as soon as possible.
Q. I can’t see the Claim Code I won anymore.
A.Claim Code you have earned will not be displayed after 7 days. Please redeem the Claim Code at amazon.com or amazon.co.jp as soon as possible.
Q. Can I turn off the sound?
A. Yes.Tap the “Others” button at the footer menu and off the “Sound” toggle.
Q. Can I earn a different gift certificate from Amazon.com Gift Card or Amazonギフト券?
A.No.You can use the Claim Code at amazon.com or amazon.co.jp.
Q. How do I use the Claim Code I won?
A. Tap the “Claim Code” at the footer menu to see a list of the Claim Code you have won. After that, click the “Copy” button, and then tap “Redeem” to go to amazon.com or amazon.co.jp page. After that, please follow the instructions on the Amazon web site.
Q. I’ve changed my phone model. Can I transfer the play data?
A.No. This app does not hold your data and cannot take over your data.
Q. I deleted the app, can I recover the play data?
A.No, we do not. This app does not hold your data and cannot recover it.
Q. How can I unsubscribe?
A. There is no membership registration, so there is no need to cancel your membership.